TECH TIPS - PRINTERS
Troublesooting  TCP/IP  Networks - Ping
  for the Reporting to the MAX

 

The purpose of this section is to give general tips
on troubleshooting yourTCP/IP Lan or Internet Connection


If you are having difficulty make a network connection

  • Try PINGing another computer.
  • This is to test if you have basic TCP/IP connectivity.
  • First use a computer's IP address. If you are connecting to the Internet, try pinging the IP address of your DNS server.
  • The syntax is: PING IP_Address. An example would be PING 192.168.0.1

Try Pinging Yourself

 

  • This does not mean using your own IP address
  • Either type:

    PING localhost
    or
    PING 127.0.0.1

  • A good response ensures the loopback in the local machine can be reached.

 


If your PING works but you are having problems finding sites on the Internet

  • Try PINGing a name rather than an IP address.
  • This will determine if your DNS entry is correct or working.
  • For example: PING your_ISP's_domain_name

If you can't Ping a Computer Name

 

  • Check the DNS IP address in your Network or Dial-Up Icon's setup
  • If you are only using an ISP and not connected to a local Lan, you only need a DNS entry in the Dial-Up Icon.


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Copyright © 2008 GPS Financial Services. All rights reserved.
Revised: 08/08/08

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